Company president Thomas M. Crafton credits customer-focused approach as a key to success.

Thermcraft Inc. was founded on January 7, 1971, by current CEO Morris L. Crafton. The company began operations on the second floor of a downtown Winston-Salem building, but soon required additional space and moved to a larger facility the next year. Thermcraft currently operates in a state-of-the-art facility with 3600 square feet of office space and another 70,000 square feet of manufacturing space. The 12-acre tract of land provides additional space for future expansion.

Over the years, the company has made several investments to grow the business. In 1982, due to increasing demand for its heating equipment, the company added a high-bay area and a 10-ton bridge crane to the facility. At the same time, space for the manufacturing of diffusion heaters for the semiconductor industry was added. An off-site warehouse was built in 1989.

Several acquisitions were made thereafter, including the assets of Automated Technology Systems in 1990; in 1991, the assets of Marshall Furnace Co. were purchased. Two years later, Thermcraft purchased the assets of Accutherm Inc. and thus expanded its line to offer Accutherm-style furnaces. In 1996, Thermcraft purchased the assets of Lab-Temp Inc. and moved that company's operations to Winston-Salem, again increasing its product line offering. In 2000, the assets of Therm-Pro were purchased, moved into the Winston-Salem factory and merged into the Thermcraft line. Then in 2001, the Trans Temp Co. was purchased and its production line moved to the Winston-Salem facilities. This addition of the Transparent furnace line has helped build the complete Thermcraft product line with a focus on the company's customers' needs.

Last year, Thermcraft introduced the eXPRESS-LINE, a full new series of standard laboratory furnaces, ovens, and control systems, based on customer and market demands. The product offering includes a full line of both solid and split tube furnaces, as well a series of 1200°C (2000°F) rated box furnace and recirculating air box ovens for temperatures of 225°C (477°F) and 260°C (500°F). All of the eXPRESS-LINE equipment can be delivered within two weeks.

Thermcraft's mission statement, "Through a team approach, we are dedicated to providing quality, cutting edge heating solutions in an efficient and timely manner," has helped it to evolve into the company it is today, says Thomas M. Crafton, president. In addition, a diversity of markets and the ability to provide custom products specific to each customer have helped the company to thrive.

"Our success is from working with the customer to provide customized, specialized products for their processing requirements," Crafton says. "We've been very customer oriented when supporting our customers; we treat them the way we would want to be treated."

For additional information, visit www.thermcraftinc.com.

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